About this Security and Privacy Statement

This Security and Privacy Statement applies to this website which is operated by the Auslan Consultancy under the domain name “” (“Auslan Consultancy website”). The Auslan Consultancy website is operated on behalf of Auslan Consultancy.  The information described in this Security and Privacy Statement may be shared between members of the Auslan Consultancy.

This Security and Privacy Statement may also apply to services offered by Auslan Consultancy on websites hosted by third parties. If so, express reference to this Security and Privacy Statement will be made on those websites.

Auslan Consultancy understands and appreciates that you, as a Auslan Consultancy website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Auslan Consultancy is committed to protecting your privacy. This Auslan Consultancy Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Auslan Consultancy website.

As the Auslan Consultancy website develops and as technology evolves, Auslan Consultancy will continue to strive to provide you with better and more customised services and with a more effective website. Auslan Consultancy encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

The Auslan Consultancy Privacy Policy explains how Auslan Consultancy generally protects your privacy and confidentiality. The principles set out in the Auslan Consultancy Privacy Policy also apply to Auslan Consultancy websites.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the Auslan Consultancy website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the Auslan Consultancy website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Security of information

Auslan Consultancy takes reasonable steps to preserve the security of cookie and personal information in accordance with the Auslan Consultancy website Terms of Use and this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

Auslan Consultancy regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Auslan Consultancy strives to protect such information, Auslan Consultancy cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information collected

The information that Auslan Consultancy collects about you is dependent on how you use the facilities offered by the Auslan Consultancy website.

If you visit an unsecure area of the Auslan Consultancy website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

The Auslan Consultancy website offers a number of interactive facilities including online surveys and forms.

If you use any of the tools some of the information is stored on our systems so that we can respond to your needs if you request it.

If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by Auslan Consultancy if you submit your online application or survey. If at any stage you cancel your application prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted.

The Auslan Consultancy website also contains links to the websites of third party providers of goods and services (“Third Party websites”). If you have accessed Third Party websites through the Auslan Consultancy website and if those third parties collect information about you, Auslan Consultancy may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third Party website from the Auslan Consultancy website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.

Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.

How is personal information used?

The personal information that we ask for is generally used to provide goods or services to you. For example, for an order that you wish to be delivered to you, we need your contact details so we can send your shipment and contact you if there are any problems.

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

Collection of IP addresses

It is necessary for Auslan Consultancy to collect your IP address for your interaction with various parts of the Auslan Consultancy website. Your IP address is the identifier for your computer when you are using the internet.

For instance, Auslan Consultancy collects and stores your IP address when you subscribe to mailing list. As part of our security for Auslan Consultancy mailing list, Auslan Consultancy uses this information when we attempt to detect and prevent fraudulent subscriptions. We store your IP address for security and audit purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your or our computer systems or fraudulent transactions.


We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.

A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Auslan Consultancy uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the Auslan Consultancy website. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

  • to allocate an Auslan Consultancy identification number to your Internet browser (but we cannot identify you from this number);
  • to determine if you have previously visited the Auslan Consultancy website;
  • to identify pages you have accessed and Third Party websites you have accessed; and
  • for security purposes.

Most of the Auslan Consultancy website operates by using this type of cookie.

Accordingly, if you wish to make full use of the Auslan Consultancy website, it is required that you accept cookies.

Auslan Consultancy also uses cookies for secure services (that is, an area where Auslan Consultancy uses encryption) on the Auslan Consultancy website. These cookies are used for a variety of purposes, including for security and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Auslan Consultancy website that require cookies in order to participate. Those services include (but are not limited to):

  • Online applications;
  • Online surveys.

You may still be able to use some information-only pages even if you do not accept cookies.


How we Handle Email

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our Auslan Consultancy employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.


Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the Auslan Consultancy Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the Auslan Consultancy website and as otherwise set out in this Security and Privacy Statement.


Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the Auslan Consultancy website indicates your acceptance of the Auslan Consultancy website Terms of Use and the Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Auslan Consultancy website published on the Auslan Consultancy website to date. Auslan Consultancy may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Auslan Consultancy website. You accept that by doing this, Auslan Consultancy has provided you with sufficient notice of the variation.